Tenancy and Community Inclusion Manager – Statewide

Full-time role. Pay is $65,000-80,000/yr based on experience. Benefits include health insurance, dental insurance, vision insurance, sick time, PTO, 401K, EAP, life insurance (optional), and short-term/long-term disability.

About The Position

The Tenancy and Community Inclusion Manager will serve as manager for Mecklenburg Community Inclusion for Alliance TCL (Transition to Community Living), Mecklenburg County SPC (Shelter Plus Care) , Tenancy Peer Support Specialist for SPC and Community Inclusion in Orange, Durham, Warren, Wilson, Edgecomb, Halifax and Edgecomb counties. This position will oversee programs; hire, lead, and supervise team members; build and maintain relationships with MCO and County staff, Providers, and Community Partners. This position will serve as a member of the management team of PRN and report directly to the Chief Programs Officer.

Location: Charlotte, NC
Job Type: Full-time

What You’ll Do

• Supervise Community Inclusion and Shelter Plus Care program teams. Develop team, support growth, and maintain elevated levels of team performance throughout North Carolina.
• Oversee and approve time reporting and expenses for the team.
• Provide education and information about housing, services, support, and opportunities to promote community Inclusion.
• Develop, monitor, maintain, and advise program budgets.
• Supervise referral coordination, specialist assignment, and progress of all referrals.
• Audit community visits and ensure peer satisfaction and community connections.
• Build and maintain relationships with providers and other peer support to ensure person centered care.
• Attend monthly reporting meetings with MCO and County to report on all aspects of peer contacts and ensure program communication and success.
• Assure program contract requirements are fulfilled by teams.
• Collaborate with other managers for regular connection opportunities at HUB and other activities offered to all peers.
• Participate in managers’ meetings and report on any program updates or needs.
• Continually seek and provide training opportunities for the team as well as themselves for Community Inclusion and Tenancy Support excellence and continued growth.

Qualifications & Experience

• Current North Carolina Certified Peer Support Specialist or eligible to become a Certified Peer Support Specialist.
• Belief in the recovery potential of all people and is committed to the philosophy of peer support by reinforcing their ability to work and/or achieve personal goals.
• Ability to receive guidance, training, and mentoring to grow skills and knowledge.
• Demonstrates leadership by modeling PRN’s mission, values, philosophy, and guidance to team members.
• Demonstrates taking personal responsibility, being dependable, dependable, working as a team player, and utilizing personal determination skills.
• Demonstrates honesty, integrity, ethical and approachable.
• Ability to interact effectively with the public, providers, and other stakeholders.
• Committed to personal recovery and wellness and has a personal history of recovery and lived experiences in seeking and receiving crisis-based support.
• Ability to manage time and complete tasks.
• Knowledge of a variety of computer software applications in word processing, spreadsheets, databases, and presentation.
• Demonstrate honesty, integrity, ethical, and approachable.
• Excellent communication skills (oral and written) using active and reflective listening, asking curious questions, validating others’ experiences, remaining non-judgmental, and demonstrating effective conflict resolution skills.
• Must have a valid NC Driver’s license.
• If applicable, you must provide proof of car insurance.
• Travel throughout the state of NC.