Full-time role. Pay is $18.00 to $21.00 an hour based on experience. Benefits include health insurance, dental insurance, vision insurance, sick time, PTO, 401K, EAP, life insurance (optional), and short-term/long-term disability.
About The Position
As a Respite Peer Support Specialist, you’ll provide trauma-sensitive peer-to-peer support at PRN’s Mecklenburg County location. This role involves offering advocacy, connecting guests to local resources, and supporting mental health wellness. You’ll also facilitate group and one-on-one mutual support, manage the peer warm line if needed, and ensure that guests feel empowered and supported throughout their stay.
What You’ll Do
Guest Support
- Share your lived experience to support and validate different pathways of recovery for guests.
- Assist guests in connecting with mental health services, housing resources, and community services.
- Offer peer-to-peer support during all phases of a guest’s stay, including pre-arrival, arrival, departure, and after-care planning.
- Facilitate wellness and recovery activities during downtime with guests.
- Provide telephone support to peers in the community through the 24-hour peer warm line.
- Recognize the difference between mental health crises and emergencies, connecting individuals to appropriate services when necessary.
Team Involvement and Respite Management
- Help maintain a clean, safe, and healing environment, ensuring the respite feels like a welcoming bed-and-breakfast-like space.
- Collaborate with the Respite team through clear and respectful communication, working together to support guests.
- Be open to feedback, guidance, and mentoring to grow in your skills and knowledge as a peer support specialist.
- Complete all required documentation, tracking, and reporting as assigned.
- Contribute to the overall management and success of the respite center by supporting special projects and tasks as assigned by leadership.
Qualifications
- NC Certified Peer Support Specialist (or willingness to achieve certification within 6 months).
- Personal history of mental health and/or substance abuse recovery and lived experience in seeking crisis-based support.
- Knowledge of trauma-informed care principles and practices.
- Valid Driver’s License and High School Diploma/GED.
- Ability to work independently and as part of a team with limited supervision.
- Strong communication skills, both oral and written, with the ability to remain non-judgmental and empathetic in challenging situations.
- Experience in managing time, completing tasks, and maintaining calm and empathy with individuals in emotional distress.
- Basic knowledge of community support services and resources.
Apply For This Position
Ready to Help Us Change Lives?
If you’re passionate about creating positive change, building inclusive communities, and supporting individuals on their journey to recovery, we want you on our team.
Apply now, and be a part of something bigger than yourself. Join PRN in igniting hope and transforming lives!
