warm-line calls

Warm-Line receives over 400 calls a week!

Promise Resource Network’s 24/7 Peer-Run Warm-Line was restarted in March 2020 to combat isolation and loneliness during NC’s stay at home order. Since then, it has become a mainstay in Mecklenburg County’s COVID initiative, MeckHOPE, now supporting over 400 callers a month. The warm-line is utilized for many reasons including to talk through a problem, receive emotional support, find a resource, or to have someone listen. PRN’s warm-line is staffed by Peer Support Specialists and other people in recovery that are specially trained in understanding suicide, emotional CPR, and trauma. Know someone that needs to talk? Give them the warm-line number, (833) 390-7728. We’re good at listening!

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Hub Hours

Monday – Friday

8:00 am – 4:30 pm

Saturday - Sunday




Open for 3 classes
a day M-F and by appointment.